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Director of User Experience
Base salary: $125k
Location: South Station area, Boston
Other perks: up to 25% bonus (historically, they have paid bonuses out consistently at 85+%), top-shelf insurance/dental plans w/95% paid by company, phenomenal 401k plan w/immediate match, 3+ weeks vacation, unbelievably cheap on-site subsidized parking, tuition reimbursement
Referral bonus: $1000 USD
This digital marketing agency has been around since the glorious dotcom days - in fact, it was one of the few that survived and continued to grow through 2 recessions! They started out like all the others, building big Fortune 1000 websites, then over the years, expanded their client offerings by adding online advertising and social media to their repertoire. Thanks to their strong relationship building skills and reputation for growing existing business has given them a strong, lasting foothold in Boston's advertising community. The User Experience Design team is responsible for designing our award-winning websites, mobile applications and internal workstations. Our 100+ person nationwide team of elite user experience professionals works collaboratively with the business and technology teams to design and deliver online experiences that enable our customers' success. We are currently looking for a UX design director to join our fast-paced, entrepreneurial culture to lead important initiatives for our Institutional business. In this role, you'll be responsible for bringing our client base into the design process so that you can understand their highly transactional workflows and complex trading and reporting needs. Please note that for this position we are looking especially for individuals with experience designing for mobile devices (i.e. smartphones and tablets). You'll need the creativity to scope, architect, wireframe, design and launch these experiences, as well as the presentation skills to convey your vision to our executives and the management skills to oversee the large budgets and teams of people (both internal and external) each execution entails.
Responsibilities:
Let the standard for great customer experience and guide a cross-functional team toward a standard of excellence
Provide thought leadership in user experience; contribute ideas, knowledge and insights on emerging trends in user experience design
Collaborate with information architects, designers, editors, researchers, usability specialists and creative directors to tackle complex projects of varying size
Serve as the client's primary contact point to clarify and refine goals, target users and identify metrics
Ensure design team efforts are in sync with the client's business goals, expectations and budget
Develop and/or participate in the development of user personas, scenarios and user experience success metrics; ensure necessary user research is conducted
Define site/application structures and create site maps, wireframes and user flows charts
Work closely with our usability team to test and refine designs and prototypes
Partner with our development team to ensure technical feasibility and flawless implementation
Requirements:
10+ years experience as an information architect, interaction designer, experience designer or a similar role
Portfolio showcasing IA/UED skills on a variety of B-to-B and B-to-C project types: transactional/ecommerce, mobile, website development, etc. Must include sample wireframes, user flows, schematics, persona development, presentations and visual design (In other words, your portfolio should demonstrate how to tackle and solve a problem from user requirements to launch).
Degree in a related field, such as Interactive Design, Architecture, Industrial Design, Graphic Design or Human Factors
Proven success in creative direction, leading internal and external design teams
Experience designing highly transactional websites or web-based applications
Experience with large company, co-branded websites with B-to-B and B-to-C platforms
Experience designing for mobile devices (smartphones, tablets)
Financial services & transactional experience a plus
Demonstrated experience using web analytics to inform design decisions
Executive presentation and negotiation skills at a large organization
Ability to communicate and demonstrate the value and rationale of design decisions to business and technology partners
Detail-oriented and highly developed organizational skills including the ability to prioritize tasks and meet deadlines
Hands-on design skills in wireframes, persona development and visual design
Solid understanding of user research and user centered design
Experience with rich internet application design a plus, specifically in Flex
Experience with both traditional solution delivery methodologies, and with rapid, iterative solution delivery methods, such as Agile, a plus
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Director, User Research/Insights
Base salary: $150k
Location: South Station area, Boston
Referral bonus: $1,000 USD
Other perks: up to 25% bonus (historically, they have paid bonuses out consistently at 85+%), top-shelf insurance/dental plans w/95% paid by company, phenomenal 401k plan w/immediate match, 3+ weeks vacation, unbelievably cheap on-site subsidized parking, tuition reimbursement
This position is on the client-side. Think Fortune 1000 company with a strong presence in New England. They have a 100+ person national UX team & they are continuing to build their Boston UX team/capacity. This is a great place to hang your hat for the long-term and/or grow your career, as they take great care of their employees, value seasoned professionals and there is lots of room for advancement. As opposed to an agency position, you truly can help control the final design/UX of their sites as well as any future modifications.
We are currently looking for a director of user research/insights to join our fast-paced, entrepreneurial team dedicated to unearthing the behaviors, attitudes and emotions that drive our customers and use that insight to inspire and inform our web design. You'll be working with industry leaders in this field. You'll be responsible for not only researching a variety of user experience interactions, but also synthesizing that information and presenting it to our executives and designers to help shape the direction of our websites.
Responsibilities:
Provide strategic insight on target markets, customer behavior and competitors to both designers and business partners
Ability to synthesize primary research, website metrics and third party syndicated data to identify trends that could influence business and design strategy.
Conduct primary user research to determine future directions for our websites.
Build collaborative relationships with our internal business clients and project teams to translate their business requirements into experiences our customers love.
Identify and implement a variety of methods for getting input and feedback from customers, including customer co-development methods, participatory design methods, diary studies, interviews, observational studies, online feedback mechanisms, focus groups (in-person and remote), card-sorting exercises, lab usability studies, online usability studies, remote usability studies and others.
Requirements:
10+ years of experience in the user experience, usability, or a closely related field, primarily for the web
Must have completed in-depth user research using at least four of the following techniques: contextual inquiry, participatory design, customer co-development, focus groups, usability studies (online, lab or remote), other online methods of collecting data from users.
Solid hands-on experience of sampling methods and statistics related to these techniques.
Proven record of establishing/growing strong relationships with multiple stakeholders (including business partners, designers and developers)
3-5+ years hands-on experience with as many of the following user research methods as possible: contextual inquiry methods, user interviews, User observation, personas, diary studies, user surveys (primarily online), task analyses and use cases, competitive analyses, focus groups, brainstorming and participatory design methods, card-sorting methods and affinity diagramming, usability studies (lab, remote, and online), live-site A/B testing, working knowledge of sampling methods and statistical analyses, as applied to some of the above methods, is required, executive presentation and negotiation skills at a large organization and a passion for working with-and learning from-the users of our websites and systems.
Bachelor's degree in a relevant field; Master's degree in relevant field (e.g., usability, human factors, ethnography, HCI, sociology) preferred
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Sr. Information Architect
Base salary: $100-110k
Location: South Station area, Boston
Referral bonus: $1,000 USD
Other perks: up to 25% bonus (historically, they have paid bonuses out consistently at 85+%), top-shelf insurance/dental plans w/95% paid by company, phenomenal 401k plan w/immediate match, 3+ weeks vacation, unbelievably cheap on-site subsidized parking , tuition reimbursement
This position is on the client-side. Think Fortune 1000 company with a strong presence in New England. They have a 100+ person national UX team & they are continuing to build their Boston UX team/capacity. This is a great place to hang your hat for the long-term and/or grow your career, as they take great care of their employees, value seasoned professionals and there is lots of room for advancement. As opposed to an agency position, you truly can help control the final design/UX of their sites as well as any future modifications.
We are currently looking for a Sr. Information Architect to join our fast-paced, entrepreneurial culture to lead important initiatives in our institutional investing business. In this role, you'll be responsible for bringing our internal client base into the design process so that you can understand their highly complex UX needs. You'll need to understand the needs of internal and external clients, so that you can design great user experiences into the web-based and mobile applications that will enable them to grow their businesses. You'll need the creativity to scope, architect, wireframe, design and launch these experiences, as well as the presentation skills to convey your vision to our executive committee as well as our client base.
Responsibilities:
Set the bar for creating a great customer experience and guide a cross-functional team toward a standard of excellence
Collaborate with a team of other information architects, visual designers, editors, prototypers, researchers and usability specialists to tackle complex projects of varying size
Serve as the client's primary point of contact with the Design team and the overall user experience design process
Ensure design team efforts are in sync with the client's business goals, expectations and budget
Develop and/or participate in the development of user personas, scenarios and user experience success metrics; conduct necessary user research to do so
Conduct comparative/competitive analyses of web functions or online behaviors
Create and document site/application information and interaction designs, including rich internet application behaviors
Create site maps, wireframes and user flows
Work closely with our usability team to test and refine designs and prototypes
Partner with our development team to ensure technical feasibility and flawless implementation
Requirements:
5+ years experience as an information architect, interaction designer, experience designer or a similar role
5+ years experience designing highly transactional websites or web-based applications
Bachelors Degree in a related field, such as Interactive Design, Architecture, Industrial Design, Graphic Design or Human Factors a plus
Experience with co-branded websites with B-to-B and B-to-C platforms a plus
Experience with large, transaction-oriented websites
Demonstrated experience using web analytics to inform design decisions
Strong presentation and negotiation skills
Ability to prioritize design issues based on their impact to the user experience and advocate for changes based on that priority
Ability to communicate and demonstrate the value and rationale of design decisions to business and technology partners
Self-directed with highly developed organizational skills including the ability to prioritize tasks and meet deadlines
Solid understanding of user research and user centered design
Strong design skills in wireframes, persona development and visual design
Experience with rich internet application design a plus, specifically in Flex
Experience with both traditional solution delivery methodologies, and with rapid, iterative solution delivery methods, such as Agile, a plus
Experience with participatory design (e.g. Design Thinking) a plus
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Director, Mobile User Experience
Base salary: $125-130k
Location: South Station area, Boston
Referral bonus: $1,000 USD
Other perks: up to 25% bonus (historically, they have paid bonuses out consistently at 85+%), top-shelf insurance/dental plans w/95% paid by company, phenomenal 401k plan w/immediate match, 3+ weeks vacation, unbelievably cheap on site subsidized parking, tuition reimbursement
This position is on the client-side. Think Fortune 1000 company with a strong presence in New England. They have a 100+ person national UX team & they are continuing to build their Boston UX team/capacity. This is a great place to hang your hat for the long-term and/or grow your career, as they take great care of their employees, value seasoned professionals and there is lots of room for advancement. As opposed to an agency position, you truly can help control the final design/UX of their sites as well as any future modifications.
This is a great opportunity to lead important initiatives designing for mobile devices (i.e. smartphones and tablets) for the finance world. You'll need to understand the needs of the investment professional, as well as the needs of their clients, so that you can develop a strategic vision and lead the design of great user experiences into the web-based and mobile applications that will enable them to grow their businesses. You'll need the creativity to scope, architect, wireframe, design and launch these experiences, as well as the presentation skills to convey your vision to your internal clients and the management skills to oversee the large budgets and teams of people (both internal and external) each execution entails.
Responsibilities:
Set the standards for great customer experience and guide a cross-functional team toward a standard of excellence
- Provide thought leadership in user experience; contribute ideas, knowledge and insights on emerging trends in user experience design
-Collaborate with information architects, designers, editors, researchers, usability specialists and creative directors to tackle complex projects of varying size
- Serve as the client's primary contact point to clarify and refine goals, target users and identify metrics
- Ensure design team efforts are in sync with the client's business goals, expectations and budget
-Develop and/or participate in the development of user personas, scenarios and user experience success metrics; ensure necessary user research is conducted
-Define site/application structures and create site maps, wireframes and user flows charts
-Work closely with our usability team to test and refine designs and prototypes
- Partner with our development team to ensure technical feasibility and flawless implementation
Requirements:
-10+ years experience as an information architect, interaction designer, experience designer or a similar role
-Degree in a related field, such as Interactive Design, Architecture, Industrial Design, Graphic Design or Human Factors
- Proven success in creative direction, leading internal and external design teams
-Experience designing highly transactional websites or web-based applications
-Experience with large company, co-branded websites with B-to-B and B-to-C platforms
-Experience designing for mobile devices (smartphones, tablets)
-Experience with financial services
-Proven ability to understand customer needs, motivations and behaviors and translate them into deliverable tasks
- Strong knowledge of interaction design and methodology
- Demonstrated experience using web analytics to inform design decisions
- Executive presentation and negotiation skills at a large organization
- Ability to communicate and demonstrate the value and rationale of design decisions to business and technology partners
Hands-on design skills in wireframes, persona development and visual design
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Design Director, Mobile & Social Media
Base salary: $125-130k
Referral bonus: $1000 USD
Other perks: up to 25% bonus (historically, they have paid bonuses out consistently at 85+%), top-shelf insurance/dental plans w/95% paid by company, phenomenal 401k plan w/immediate match, 3+ weeks vacation, unbelievably cheap on site subsidized parking, tuition reimbursement
This position is on the client-side. Think Fortune 500 company with a strong presence in New England. They have a 100+ person national UX team & they are continuing to build their Boston UX team/capacity. This is a great place to hang your hat for the long-term and/or grow your career, as they take great care of their employees, value seasoned professionals and there is lots of room for advancement. As opposed to an agency position, you truly can help control the final design/UX of their sites as well as any future modifications.
This UX team is responsible for designing, prototyping and launching world-class user experiences. We are seeking a UX Design Director, Mobile/Social to join our User Experience Design team. This role will be responsible for working collaboratively across our various businesses to design the user experience and standards for our mobile and social platforms. As a UX Design Director, you'll work closely with our internal business clients and end-users to translate their needs into experiences our customers love.
Responsibilities
Partner with business partners to clarify and refine goals, target users and metrics, serving as the partner's primary contact point
Direct a creative team of information architects, visual designers, editors, and prototypers to tackle complex projects of varying sizes
Drive innovation across mobile devices including smart phones and tablets
Work with our usability team to test and refine designs and prototypes
Partner with our development team to ensure technical feasibility and flawless implementation
Collaborate with senior management on the long-term user experience vision for the mobile experience, with the goal being a consistent, world-class, reusable user experience across many products and platforms
Develop mobile application style guide and standards
Ensure that design team efforts are in sync with the business partner's business goals, expectations, and budget
Requirements:
7+ years experience leading creative direction for a design team
2-3+ years experience designing mobile applications for both smartphones and tablets a must
Experience with large, transaction-oriented websites strongly desired
Degree in a related field, such as Interactive Design, Architecture, Industrial Design, Graphic Design, or Human Factors
Proven success in articulating new concepts and ideas with a portfolio to back it up!
Proven ability to understand customers needs, motivations, and behaviors and translate them into deliverable tasks
Strong knowledge of interaction design and methodology
Demonstrated experience using web analytics to inform design decisions
Detail-oriented and highly developed organizational skills including the ability to prioritize tasks and meet deadlines
Experience in rapid, iterative software development, such as Agile is a plus
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Sr. Information Architect/Designer
Location: Boston, MA
Base salary: $75k
Referral bonus: $500 USD
This long-standing, award-winning ad agency w/an innovative digital team, and the reputation for being great place to work with phenomenal culture. Lots of positive attention from AdWeek & AdAge this year! One employee told me "This is one of those places where the people pretend to be nice, they are actually very nice! They own their cultural values & hire accordingly"
Responsibilities:
Collaborate with art directors, developers, copywriters, media, analytics, account strategists and a number of other agency stakeholders to conceive and refine ideas across the digital channel and beyond
Delivering standard Interaction Designer documentation and oversight
Driving excellence and innovation in our creative product
Requirements:
Collaboration and communication skills must be top-notch. This is a client-facing position and you should have experience presenting your work.
5+ years experience producing wireframes, site maps, user flows, functional requirements and other documentation in software programs like Visio and Axure
3+ years agency side experience preferred OR portfolio showcasing your experience with OLA, banner/digital ads, social media, mobile apps, microsites, landing pages, etc.
2+ years experience conducting user research and usability testing experience
Portfolio showcasing your experience building a number of large scale websites, marketing microsites, landing pages, digital/banner ads, mobile apps, web applications and/or social media experiences.
Subject matter experience on usability, accessibility and search optimization
Proven understanding the role of brand in creating digital experiences
Clear knowledge of how web technologies intersect with user experience is a must.
Bachelors Degree
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Director of Analytics/User Experience; Boston, MA
Location: Greater Boston area
Salary: $135-150k
Referral bonus: $1000 USD
Other perks: bonus incentive, free parking, comprehensive health/dental insurance, company matching 401k plan, 3 weeks paid vacation, subsidized gym membership and other perks.
This international company is one of the top online retailers in the world. With revenue over $350 Million in 2010, this company is projected to grow another 50% in 2011 - no small feat in these economic times!
We are looking for a needle in the haystack - a Site Optimization expert who is also an analytics-driven Director of Usability.
Responsibilities:
Lead development of user experience solutions to the ideas generated by you, your team and other departments.
Lead a team of interaction designers, web analytics expert and consumer researchers Partner with our internal teams/disciplines to come up with online solutions that will enable our customers to achieve their objectives.
Identify opportunities for improving user experience, leverage web analytics and consumer research.
Responsibilities:
Lead market research, usability and web analytics data analysis to formulate ideas on improving user interface designs
Collaborate with product managers and other stakeholders throughout the company to pro actively gather and understand customers, and suppliers needs
Leads pragmatic user centric design to eliminate bottle necks in the user experience
Incorporate the necessary tools and best practices for a healthy UX function, Develop and drive a pragmatic user-centered design approach within Product and the Direct formulation of product optimization roadmap that defines what product Leads tracking and monitoring performance of product optimizations released to production
Evaluate and recommend improvements to company processes related to product
Provide rich material for understanding our users through ongoing user research, Translate usability, user research and web analytics findings into actionable and measurable design improvements
Work with developers, system engineers, and QA engineers throughout the product Manages a team of Interaction Architects, Web Analytics and User Research Experts
Requirements:
8+ years of interaction design / consumer research experience, with three years in the eCommerce spaceProven experience developing ECOMMERCE solutions that are cost effective,leverage mainstream technologies and work for mass market
4+ years of management experience
5+ years of leadership experience with problem solving and delivery of creative solutions, while keeping focus on the business and customer requirements.Established background in eCommerce, User Experience and Site Optimization
Expertise in how consumers interact with mass market eCommerce sites
Deep understanding of different research techniques and what should be applied in what situation
Deep understanding of different approaches of user centric design and what approach should be applied when
Pragmatic in approach
Demonstrated ability to quickly learn and influence the organization
Can understand the systems enough to know what is technical possible and what would be very hard
Solid knowledge of web analytics tools
Agency experience is a plus
A portfolio of innovative, practical, and inspiring work
Deep hands-on experience developing successful web interfaces and compelling user experiences
A strong and practical point of view on interaction design and UX
Ability to mentor junior team members
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DURHAM, NC AREA ---- full relo offered!
Lead Information Architect/User Experience Designer (IA/UED)
$100-110k + up to 30% bonus
Other perks: up to 25% bonus (historically, they have paid bonuses out consistently at 85+%), top-shelf insurance/dental plans w/95% paid by company, phenomenal 401k plan w/immediate match, 3+ weeks vacation, unbelievably cheap on site subsidized parking, tuition reimbursement
This position is on the client-side. Think Fortune 500 company with a strong presence in New England. They have a 100+ person national UX team & they are continuing to build their UX team/capacity. This is a great place to hang your hat for the long-term and/or grow your career, as they take great care of their employees, value seasoned professionals and there is lots of room for advancement. As opposed to an agency position, you truly can help control the final design/UX of their sites as well as any future modifications. Plus, NC is a great place to live - with affordable home ownership, great state colleges, warm winters and easy commute to 'burbs.
We are currently looking for a IA/UED lead important initiatives in our institutional investing business. In this role, you'll be responsible for bringing our internal client base into the design process so that you can understand their complex needs. You'll need to understand the needs of our internal and external clients, so that you can design great user experiences into the web-based and mobile applications that will enable them to grow their businesses. You'll need the creativity to scope, architect, wireframe, design and launch these experiences, as well as the presentation skills to convey your vision to company executives and internal partners.
Responsibilities
Set the standard for a great customer experience and guide a cross-functional team toward a standard of excellence
Collaborate with a team of other information architects, visual designers, editors, prototypers, researchers and usability specialists to tackle complex projects of varying size
Serve as the client's primary point of contact with the Design team and the overall user experience design process
Ensure design team efforts are in sync with the client's business goals, expectations and budget
Develop and/or participate in the development of user personas, scenarios and user experience success metrics; conduct necessary user research to do so
Conduct comparative/competitive analyses of web functions or online behaviors
Create and document site/application information and interaction designs, including rich internet application behaviors
Create site maps, wireframes and user flows
Work closely with our usability team to test and refine designs and prototypes
Partner with our development team to ensure technical feasibility and flawless implementation
Qualifications
5+ years’ professional experience as an information architect, interaction designer, experience designer or similar role
Portfolio showcasing IA/UED skills on a variety of B-to-B and B-to-C project types: transactional/ecommerce, mobile, website development, etc. Must include sample wireframes, user flows, schematics, persona development, presentations and visual design (In other words, your portfolio should demonstrate how to tackle and solve a problem from user requirements to launch).
Degree in a related field, such as Interactive Design, Architecture, Industrial Design, Graphic Design or Human Factors a plus
3-5+ years’ experience designing highly transactional websites or web-based applications
5+ years’ experience with large company, co-branded websites with B-to-B and B-to-C platforms a plus
Ability to understand customer needs, motivations and behaviors and translate them into deliverable tasks
Demonstrated experience using web analytics to inform design decisions
Strong presentation and negotiation skills; ability to communicate and demonstrate the value and rationale of design decisions to business and technology partners
Self-directed with highly developed organizational skills including the ability to prioritize tasks and meet deadlines
Hands-on design skills in wireframes, persona development and visual design
Experience with rich internet application design a plus, specifically in Flex
Experience with both traditional solution delivery methodologies, and with rapid, iterative solution delivery methods, such as Agile, a plus
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Interested? Send resume, online portfolio/work samples (PDF please) & salary requirements to CarolMTaylor(at)comcast(dot)net. These are NOT positions with comcast!
Referral Bonu$ - send me a great referral for this position and if I can place him/her successfully in this full time position, you will receive a referral bonus!!! You must include their email address & phone number w/name.
Other:
All positions are 100% on site during regular regular full time/business hours
Will relocate within the continental U.S. only where indicated above
At this time we cannot provide visa sponsorship; visa assistance might be available for the director+ level roles
No agencies, offshore, offsite/remote talent
Equal opportunity employers
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