Sunday, January 27, 2013

Account Director, Digital - Boston, MA

Account Director, Digital
Boston, MA

We are not your traditional advertising agency. We are not a branding shop. We don't do print, radio,TV or direct. We are a boutique digital agency that helps companies innovate. We design digital experiences, products, services, and environments for clients seeking new ways to drive their business or solve business challenges through technology. We create visible and tangible strategies for innovative business solutions, then execute all aspects of design and development, from start to finish. Our work is technology- and user experience- driven. Our open work environment is driven by a collaborative spirit, entrepreneurial attitude, smart work and hard play. Each office is filled with opportunities for people who want to invent the digital future.

The Account Director is the primary contact and ultimate point of accountability with our clients. The job includes profit/loss responsibility. The Account Director manages a cross functional team on a daily basis which may include account managers, media buyers, creative teams, and other department liaisons. This position is an excellent opportunity for a highly motivated person who desires to step out of the traditional agency account environment and explore something a little different. You will be joining a challenging but fun environment with extremely high expectations regarding level of execution. For this is an interactive agency like no other around.


  • Responsible for day-to-day account operations and relationship management on assigned accounts
  • Manage/mentor other Account Service colleagues
  • Demonstrate excellent team management skills and operational/business management capabilities
  • Lead client engagements, from small, innovative projects to larger integrated end-to-end solutions.
  • Build and maintain business relationships at all the necessary levels in the client's organization
  • Protect and build our business.
  • Think quickly under pressure, as well as motivate and engage the team to produce the best possible results.
The engagement should be built to:
  • Build client's potential and desire for transformation
  • Develop potential for new platform/defining work
  • Increase account size in revenue potential
  • Ensure long-term relationship
  • Create learning and satisfaction potential for our teams
  • Clearly educate the client about our framework
  • Meet the project criteria laid down in the account plan
  • Generate invoices on schedule and collect monies using guidelines set by our finance department
  • Put all documentation in place within one week of starting each phase
  • 10 years agency and account management experience; 2-3 years at the account director level
  • 5+ years' digital account management experience; digital/interactive agency experience preferred
  • 3-5+ years consumer account management a must
  • 5+ year program management or operational management
  • Industry experience with digital transformation solutions
  • Demonstrated success in building/growing client relationships

To apply, please include a resume and cover letter indicating relevant experience, notable accounts, and salary history to CarolTaylorRecruits(at)gmail(dot)com

Relocation will be considered within the U.S.
This position is full time, 100% on site during regular business hours
At this time, our client cannot provide visa sponsorship 
Due to high volume of resumes received, only those meeting above criteria will receive a response. Thank you.

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